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Shipping

We ship by :

All items will take 1-5 business day(s) to process. 

Here is an estimate of the shipping times.  Due to factors that often affect international shipments, such as holidays, customs, and weather delays, we can only offer an estimate of shipping times. 

 Location Estimated Shipping Time
United States 5-20 business days
Canada, Europe 5-20 business days
Australia, New Zealand 5-20 business days
Mexico, Central America, South America 20-30 business days 

SHIPPING POLICY

 

IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. Please enter the correct shipping details when checking out. If you realize you have made an error, simply e-mail us at support@cloud9city.com as soon as possible.


Cloud9city is not responsible for destination country tax and/or any duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country.

Cloud9city will not be responsible for any Duties, Taxes, or Customs fees under any circumstances.