We have implemented measures to keep our fulfillment centers sanitized. All employees are required to use disposable gloves and face mask when processing and fulfilling orders. We have also added hand sanitizers in every entrance and exits. As part of our daily routine, we wipe down all surfaces (Keyboards, mouse, printers, machines, switches, door handles, floors, etc) with disinfectant. We are practicing social distancing there may be a little delay due to short staff. All shipping and orders are currently processing normally.
Shipping
We ship by :
All items will take 1-5 business day(s) to process.
Here is an estimate of the shipping times. Due to factors that often affect international shipments, such as holidays, customs, and weather delays, we can only offer an estimate of shipping times.
| Location | Estimated Shipping Time |
| United States | 5-20 business days |
| Canada, Europe | 5-20 business days |
| Australia, New Zealand | 5-20 business days |
| Mexico, Central America, South America | 20-30 business days |
Cloud9city hold fulfillment centers in Canada, United States and Shenzhen. Some orders are sent from our Shenzhen warehouse as noted being shipped by ePacket (7-17 days) on the checkout shipping page.