Step 1 : Add your product(s) to your cart by clicking "Add to Cart" button.

Step 2 : After you add your product(s) to your cart, you may checkout and pay or continue shopping. Once you're ready to checkout and pay click the "Checkout" button, or click your cart on the top right corner.

Step 3 : After checking out, now pick your payment option (we no longer offer paypal) if you're paying with a credit card or e-Transfer click "Checkout" button. (Make sure your Paypal address matches your shipping address) 

Step 4 : Fill in your information such as your name, address, and payment option, once your order is placed we will send you a email containing further instructions, invoice, and tracking information. If you have any questions please contact us at cloud9city@outlook.com or visit out support page. 

Step 5 : Select your shipping option provided and click "Continue to payment method". (free shipping on orders over $99)

Step 6 : Select your payment options, fill in the required information and click "complete order" (credit card, and e-Transfer)

Step 7 : You should get a confirmation page, if you made a INTERAC e-Transfer method, please log-on your banking account and send the payment to pay@cloud9city.com with "cloud9city" as the answer (all lowercase and no quotation). We will process your order and payment within 24 hours, you will be emailed your invoice and tracking information. If you need help or new to e transfer please visit our support page or google your bank e transfer set up guide.